Date/Time

• Tue, 22 Oct 2013, 17:45-18:00
  Download calendar (ics) file

Location

• TfGM Offices, 2 Piccadilly Place, Manchester, M1 3BG

IRO Area

• North West & Wales

Event Details

A presentation from Chris Coleman, Managing Director Metrolink.

In August 2011, the acquisition of local operating company Stagecoach Metrolink by RATP Dev resulted in the transfer of the operating and maintenance rights of the network. Chris will provide an insight into this transition and how Britain’s first on-street light rapid transport system, transports more than 57,000 passengers each day across Greater Manchester with 3,200 people travelling per hour in the city centre. The presentation will also look at future extensions where £1.5 of billion investment between 2009 and 2016 will see the network treble in size. The expansion programme will also see the control centre relocate from its current facility at Queens Road, where it has been for 20 years, to a new depot in Trafford.

Chris was appointed Managing Director of Metrolink in 2011. Chris has more than 25 years’ experience in the rail and light rail industries.
Chris joined British Rail in 1987 on the Youth Training Scheme before progressing through the supervisory and junior management grades. Following a Management Training scheme with First North Western Trains he joined Virgin Trains in 1997 as an Assistant Business Manager and became the Director for the West Coast in 2003.

Chris joined Stagecoach in 2010 with responsibility for Commercial and Customer Service at both Metrolink in Manchester and Supertram in Sheffield and was part of the team that led the transition from Stagecoach to RATP Dev UK in August 2011.

Light refreshments will be available.

Please book your place by e-mailing Tricia Meade at nw.events@railwayoperators.co.uk

Directions to TfGM, 2 Piccadilly Place
Transport for Greater Manchester HQ, 2 Piccadilly Place is.directly opposite Manchester Piccadilly Station, main city entrance, immediately across the footbridge over London Road. The entrance faces Aytown Street.

CPD Topics Covered: Delivering Customer Services, Delivering Passenger and Freight Services, Performance Management