GB Railfreight is one of the rail freight industry’s great success stories. Launched in 1999, we have built the business so that we are now a team of 500, with a turnover in excess of £100m – we are one of the fastest growing companies on the railway.
At GBRf, we understand our customers. We fundamentally believe that moving goods for our customers means we are a critical cog in the wheel of our national economy. We therefore pride ourselves in providing high satisfaction levels and a reliability level which has not fallen below 99% since 2009.
The success of GBRf is very much down to the dedication and hard work of its people. As a team, they are led by the company’s five core principles:
- Safety
- Professionalism
- Empowerment
- Trust
- Enjoyment
As a new company, we have focussed our efforts on innovating and on outstanding customer service. GBRf has pioneered new rail freight markets such as petroleum and biomass. The company also introduced the “Train Manager” concept, a title that reflects the enhanced responsibility and status of its drivers in delivering a top class service for our customers.
GBRf has won the acclaim of colleagues and competitors alike, winning a raft of rail industry awards since its founding. John Smith won the Outstanding Personal Contribution for Senior Management prize at the 2012 National Rail Awards. GBRf is a regular finalist and winner at RAIL’s National Rail Awards. In 2012 GBRf was highly commended in the Freight and Logistics National Rail Awards.
GB Railfreight is owned by Europorte, which is a subsidiary of Group Eurotunnel.
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