Members from across the rail industry gathered at the Marriott on Grosvenor Square in London today (Friday 27^th January 2017) for the 2017 Golden Whistles Awards.  Founded in 2010 by Chris Loder, former Chair of the IRO South East Area, the awards celebrate and promote excellence in railway operations.

The awards, which are run in conjunction with the Fourth Friday Club and in association with Modern Railways, also promote the sharing of best practice.  This year’s morning conference welcomed a range of speakers who shared their expertise with delegates.

The Institution is proud to join operators each year for this event and would like to congratulate this year’s winners:

Right time arrivals – Inter-city TOCs (Based on Network Rail moving annual average right time data to end of Period 9)

• Golden Whistle (best in class): East Midlands Trains
• Silver Whistle (most improved): Virgin Trains

Right time arrivals – London and South East TOCs (Based on Network Rail moving annual average right time data to end of Period 9)

• Golden Whistle (best in class): TfL Rail
• Silver Whistle (most improved): London Midland

Right time arrivals – Regional TOCs (Based on Network Rail moving annual average right time data to end of Period 9)

• Golden Whistle (best in class): Arriva Trains Wales
• Silver Whistle (most improved): London Midland

Freight performance – FOCs (Based on ‘A2F’ (Arrival to Fifteen) moving annual average scores of freight operating companies)

• Golden Whistle (best in class): Direct Rail Services
• Silver Whistle (most improved): Colas Rail

Minimising delay minutes – operators (All TOCs and FOCs assessed for reduction in ‘TOC/FOC on self’ delays, moving annual average to end of Period 9)

• Golden Whistle (best in class): CrossCountry
• Silver Whistle (most improved): GB Railfreight

Minimising delay minutes – Network Rail Routes (All Routes assessed for delay minutes caused to all operators, moving annual average to end of Period 9)

• Golden Whistle (best in class): Scotland
• Silver Whistle (most improved): London & North Western

London Underground Line performance (All Lines assessed for reduction in lost customer hours to end of Period 9)

• Golden Whistle (most improved): Jubilee Line
• Silver Whistle (second most improved): Metropolitan Line

Iarnród Éireann Improved Performance Right Time

• Golden Whistle: Heuston Commuter Routes
• Silver Whistle: Limerick Routes

Iarnród Éireann Improved Performance – Route Delay Minutes

• Golden Whistle: Limerick Routes
• Silver Whistle: Westport Routes

Outstanding Individual Operator

• Golden Whistle: Martin Ward (East Midlands Trains)
• Highly Commended: Michael O’Hagan (Freightliner)

Outstanding Operating Team

• Golden Whistle: Eurostar and Network Rail (High Speed)
• Highly Commended: Revenue Protection Team, MTR Crossrail; Service Delivery Team, Transdev Dublin Light Rail Ltd

Special Award

• Ricardo Clarke (Rail Community Officer, Ascot)

The Institution would like to thank the speakers who shared their valuable knowledge and expertise during the morning conference, as well as Modern Railways and the Fourth Friday Club for organising another fantastic event.

The Institution would also like to extend its thanks to Tracsis for their continued sponsorship of the event.

For further information please visit the Fourth Friday Club website: www.4thfriday.co.uk/golden-whistles